Privacy first, No exceptions*
AzireVPN • 7/8/2025
"Privacy first, No exceptions" *except when we sell your data
In Oct. 2024 they changed their Privacy Policy, one of the big parts that was changed was:
"AzireVPN will never share or sell your Personal Data with any third parties. In case of one of our payment providers force us to provide an email or any other identifiable Personal Data associated with the user's account, we replace the Personal Data with an anonymized information generated by our service."
which was changed to:
"We will never sell your Personal Data to third parties for marketing or advertising purposes. However, in the event of a merger, acquisition, or sale of all or part of our assets, your Personal Data may be transferred to the acquiring organization as part of that transaction. In case of one of our payment providers force us to provide an email or any other identifiable Personal Data associated with the user's account, we replace the Personal Data with an anonymized information generated by our service."
shortly after they sold the company to Malwarebytes (USA based company), which technically means they sold Personal Data even if it was not directly.
"Privacy first, No exceptions" *except for payments
At some point in late 2024 / early 2025 they stopped accepting all payments in crypto (they used to accept Monero fitting to their "Privacy first, No exceptions" slogan), they didn't announce it anywhere and made no blog post about it, its was just gone from 1 day to the next
In May of 2025 they switched to Cleverbridge as a payment provider which requires personal identifiable information for payments (name, email, zip code) while that is quite common for payment provider it kind of defeats the point of not requiring an email on registration when you need to provide them an email to pay for the service (no free service, no other payment option).
Now to my actual experience with them:
- solid speeds
- very few bugs
- no streaming services worked
- IP's blocked in most games
- I needed to contact support 2 times, 1st time it took them 5 weeks to reply and I'm still waiting for the 2nd reply (its been 5 months and yes I did try to poke them on Matrix but nothing)
Conclusion:
I was happy with the service I got but I am really unhappy with the direction Azire is going and I regret paying for 12 months (2 weeks left) so I'm actively looking for a new VPN.