BulletVPN Review: A Disappointing Service That Misses the Mark
Overall Score: 20/93.5 (F Tier)
Last tested: February 2024
As a VPN expert who has tested hundreds of services, I approach every review with an open mind. However, BulletVPN's performance leaves much to be desired, earning it a concerning F-tier rating in my comprehensive testing framework. Let me explain why this service falls short in nearly every crucial category.
Executive Summary:
- Poor value for money compared to industry leaders
- Limited server network with questionable performance
- Basic security features missing modern protections
- Inconsistent speeds and frequent connection drops
- Questionable privacy practices and jurisdiction
- Subpar streaming capabilities
- Limited device support and features
Comprehensive Overview
BulletVPN is an Estonia-based VPN service that promises "blazing fast speeds" and "military-grade encryption." However, my extensive testing reveals a service that fails to deliver on these bold claims. While it offers basic VPN functionality, it lacks the refined features and performance that modern users expect from a premium VPN service.
The service operates a small network of approximately 150 servers across 55 countries. For comparison, industry leaders like ExpressVPN and NordVPN maintain thousands of servers, offering significantly better global coverage and performance distribution.
Why It Scores Lower Than Premium Options
The gap between BulletVPN and top-tier providers is substantial:
1. Server Infrastructure
- Limited server count (150 vs. 3000+ for premium providers)
- Fewer location options
- No specialized servers for streaming or P2P
- Older hardware in many locations
2. Security Features
- Basic AES-256 encryption but lacks advanced features
- No multi-hop connections
- Missing kill switch on some platforms
- No independent security audits
- Limited protocol options
3. Performance Issues
- Inconsistent speeds across servers
- Frequent connection drops
- High latency on many servers
- Poor performance for streaming
Pricing and Value Analysis
BulletVPN's pricing structure is problematic:
Monthly: $10.98
6 months: $9.16/month
1 year: $7.50/month
These prices are surprisingly high considering the limited feature set. For comparison:
- NordVPN offers superior service at $3.99/month (2-year plan)
- Surfshark provides better features at $2.49/month (2-year plan)
The value proposition simply isn't there. You're paying premium prices for a subpar service.
Limited Features and Missing Capabilities
The feature set is notably sparse:
Present Features:
- Basic VPN connectivity
- Standard encryption
- Simple apps for major platforms
Missing Features:
- No split tunneling
- No ad blocking
- No malware protection
- No double VPN
- No dedicated IP options
- No port forwarding
- No obfuscated servers
- No RAM-only servers
Security Assessment
While BulletVPN implements basic security measures, it lacks modern protections:
Basic Security:
- AES-256 encryption
- OpenVPN and IKEv2 protocols
- Basic DNS leak protection
Missing Security Features:
- No WireGuard protocol
- No perfect forward secrecy
- No independent security audits
- Questionable logging practices
- No transparency reports
- No bug bounty program
Performance and Speeds
My speed testing revealed significant issues:
Average Speed Reductions:
- Local servers: 40-60% speed loss
- International servers: 70-85% speed loss
- Frequent connection timeouts
- High latency (50-300ms)
For comparison, top VPNs typically maintain 80-90% of base speeds on local connections.
Customer Support Issues
Support infrastructure is minimal:
- No live chat support
- Email response times averaging 24-48 hours
- Limited knowledge base
- Outdated setup guides
- No community forums
- Poor troubleshooting resources
Major Weaknesses and Concerns
1. Privacy Concerns:
- Vague privacy policy
- No regular transparency reports
- Questions about data handling practices
- Limited information about company structure
2. Technical Issues:
- Outdated server infrastructure
- Frequent connection drops
- Poor streaming performance
- Limited protocol options
3. User Experience:
- Dated interface design
- Confusing settings menus
- Limited customization options
- Poor mobile apps
4. Business Practices:
- Misleading marketing claims
- No clear refund policy
- Limited payment options
- Poor transparency
Streaming and Unblocking Capabilities
BulletVPN struggles with streaming services:
- Netflix: Inconsistent access, frequent blocks
- BBC iPlayer: Rarely works
- Disney+: Blocked on most servers
- Amazon Prime: Limited success
- Hulu: Generally blocked
Limited Use Cases
BulletVPN might be acceptable for:
1. Basic web browsing when security isn't critical
2. Users in regions with very limited VPN options
3. Occasional use for simple privacy needs
4. Basic IP masking for non-critical tasks
However, I cannot recommend BulletVPN for:
- Streaming
- Gaming
- Torrenting
- Business use
- Privacy-critical applications
- Regular daily use
Better Alternatives
Instead of BulletVPN, consider:
1. NordVPN
- Superior security
- Better speeds
- Larger server network
- Advanced features
- Similar pricing
2. Surfshark
- More features
- Better performance
- Lower prices
- Modern infrastructure
3. ExpressVPN
- Premium service
- Proven security
- Excellent speeds
- Superior support
Conclusion
BulletVPN's F-tier rating reflects its numerous shortcomings across all crucial aspects of VPN service. The combination of high prices, limited features, poor performance, and questionable privacy practices makes it difficult to recommend this service to any user group.
The VPN market offers many superior alternatives at similar or lower price points. Whether you prioritize security, streaming, speed, or value, other providers simply do it better. BulletVPN needs significant improvements in infrastructure, feature set, and business practices to become competitive in today's VPN market.
For users considering BulletVPN, I strongly recommend exploring alternatives like NordVPN, Surfshark, or ExpressVPN. These services offer better value, stronger security, and superior performance at similar or lower price points.
Final Verdict: Not Recommended
Better options exist at every price point. BulletVPN needs major improvements to become competitive in the current VPN market.